Boomgos Privacy Statement

This Privacy Policy (also known as "Policy"), which is a fundamental component of the Terms of Service ("Terms"), explains how Boomgos utilizes and safeguards the information we process about our users. Any use (including registration or use of the Boomgos website, app, or service) is subject to this privacy statement and any modifications thereto, as well as our cookie policy (please see the applicable section below). Unless specifically specified otherwise, all terms and definitions used in this policy have the same meaning as those found in the Terms.

Personal data controller
Boomgos OÜ has a registered address. Pärnu mnt 105, 11312 Tallinn Estonia
(Email for personal data management requests: privacy@boomgos.com is the data controller.)

1. About our Privacy Policy in Simple Words

We provide several settings available for both registered and non-registered users and give the option to change them by sending us an automated request or email via privacy@boomgos.com We give our users choices regarding the data we collect, use, and distribute, as defined in our privacy policy. We are concerned about the security of your personal information and want you to have a positive shopping experience. In order to give you the chance to enjoy customized material whenever you want, take advantage of quick and secure payment processing, delivery options, and many other things that we believe you will really like, we make use of the greatest technology currently available. You will have the opportunity to manage personal data settings in your profile right after you register and accept our terms.

If you wish to understand in more detail how and which personal data we process, please read below, and if any of your questions regarding privacy matters remain unanswered, feel free to ask us via privacy@boomgos.com

2. More Information on This Policy

You must adhere to this privacy statement if you use our app, website, or services. Any processing of your personal data by Boomgos or third parties it has contracted with to handle personal data (hereafter "processors") is done in compliance with the GDPR, this Policy, and these Terms.
We only work with processors who can promise and prove that they adhere to GDPR regulations. We also make sure they follow our explicit instructions while processing data and strictly adhere to our confidentiality obligations.

We retain the right to sometimes change this privacy statement. Any major changes will be disclosed to you via reasonable means. Changes to this privacy policy are effective when they are posted on this page.

When you use our services, we obtain the majority of the data we process from you through various forms and interactions with our interfaces. Additionally, some information about you is generated on our end as well. Finally, you have the option to give us permission to process additional data from your social network profile, such as your profile image, when you log in using your favorite social network.

Reasons for processing and legal foundations for data processing

In order to handle your personal information, we must determine and maintain a legitimate basis in compliance with the GDPR guidelines. You might be familiar with consent as one of the legal bases encountered when using this or other websites. However, there are alternative grounds for processing your information. For instance, we will need to manage your data to fulfill our contractual obligations with you, specifically the terms. In some situations, we may be required by law to process certain data, such as under applicable accounting legislation. Moreover, in specific cases, we may have a justifiable interest in processing your information.
Kindly note that each legal foundation is accompanied by its own set of rights granted to you. Carefully read the following section, as we will not be able to halt data processing related to our contract performance without terminating our agreement with you.

Processing is essential for executing a contract with you or for initiating steps to establish a contract with you, such as utilizing our Services

  • Fulfillment of your contract with us, including
  • maintaining your account that stores details about you for entering into sales contracts with merchants
  • retaining records of your past purchases
  • disseminating your feedback and suggestions about purchased products via our social networking features;
  • addressing technical concerns related to using our Services;
  • Handling payments for your purchases
  • Arranging delivery of your acquisitions
  • Extending user support services to you
  • Your organization and contractual information, if you're registered as a merchant and functioning as a representative
  • General location data (based on IP data) to identify any jurisdictional restrictions that apply
  • Enforcement of our agreement with you
Information you give us about yourself

In the course of using our services, you give us information that is necessary for the management of your account, such as your name, interactions with our services, and whether you are older than 18 (to protect minors from explicit content). You also give us information about your gender and age range.

You can keep your delivery address as a template when placing orders and then share it with merchants once your transactions with them are complete. Due to local legal requirements, in some circumstances, we may also need to acquire your passport information and/or VAT identification numbers in order for the delivery to occur.

Boomgos will let you manage such orders from your account after placing them.

You are always welcome to get in touch with our support staff while using our services. Please be aware that after your issue has been resolved, your interactions with the support staff may be recorded and stored for future use in helping you and improving our services.

User preferences and behavior information

When you visit websites using our plugins, advertisements, cookies, or other similar technologies, we obtain pertinent data about your visits and interactions with third parties, among other things, including your user ID and UTM labels.

services offered by third parties, the nation in which you are currently situated, the products you have recently looked at, opened, searched for, and purchased, the advertisements you click on, cookies, device data, and internet protocol ("IP") address (if applicable). If you access our App from a mobile device, that device will provide information to us regarding the interface language you've selected based on the settings of your phone, your advertising ID, and your user ID. Unless you choose to utilize our location-specific services and give us permission to handle such data, we will not pinpoint your exact location. In order to customize the services for you, we might additionally collect any other information that is readily available about your device.

Details about the orders

This information includes, for example, facts on the things you've purchased, their size and color, delivery information, your contact information, shipping information, the last pickup location you chose, your email address, and your phone number.

Such information might be given to our counterparties (in the EU and other nations), including merchants, postal services, and customer service representatives. Information on payments

You give us payment information (such as cardholder names and account names in third-party services) as you make payments for your orders. We manage this information securely, and our processing of cardholder data complies with PCI-DSS 3.2.1 standard compliance. We may also provide this information to additional approved counterparties, such as payment processors, who are located in the EU or other nations. The majority of this data was immediately destroyed. Data is immediately destroyed upon processing, as required. Such data processing is done to support your payments, guard against identity theft and fraud, and facilitate identity verification.

User-created material

Boomgos users can evaluate things, ask and answer questions about products, and use our social features to make the site more beneficial. This data—the review itself, the image, if you or your social network shared it with us, and your name—is available to the public and may be looked up using standard search engines. If you want to review products anonymously for these reasons, we support it.

Technical information you create by using the services

We gather any problems users have with our apps or the website, as well as anonymized data about the actions and properties of hardware and software, in order to improve the service. For these objectives, we gather information like the following: technical device details (hardware model, OS version, Boomgos app version, screen dimensions), connectivity details (like IP address, connection time to Boomgos server, and other technical details), and demographic details. If necessary, such information may be given to the processors and other counterparties for additional processing and inquiries.

As a result of your usage of the Services, we also create additional logs that include information about transactions, service interactions, etc.

Information that we obtain from other sources

When switching between or utilizing several devices, users desire that their orders and other user-generated data remain secure and current. We provide registration through social networks to enable future access to your user account in order to make this possible.

If you choose to create and log into your Boomgos account using a social media login (such as Facebook Login), you share some information with us as well as any other information you choose to share when creating your social login, such as your name, photo, gender, etc. You won't need to keep track of yet another login and password because of this. Information about you may come to us from our partners, e.g., when our ads are published on our partners’ websites and platforms (they will share with us details on the marketing aspects).

Anonymous data

We gather some data in an anonymized manner. We might also anonymize the information we have about you. We create aggregate data by grouping anonymous data that satisfies specific requirements. With dependable non-Boomgos businesses, we might provide aggregated or anonymized data in a variety of formats and collaborate with them to conduct research or offer goods and services. We may analyze the data and forecast your other traits and preferences (such as preferences and gender) based on statistical probabilities.

We are dedicated to giving you the best possible customer experience and are always enhancing our Services; as a result, the techniques we employ change and present new chances to add new features to our Service in a more effective manner and in your best interests.

The processing time

Your data is no longer processed by us after it has served its intended purpose under this policy. We securely destroy or anonymize the data so it can no longer be tied to you in accordance with our retention policy, unless we are required by law to keep it (for instance, under Estonian accounting law). Even when your account is closed, we could continue to save depersonalized data.

The following list includes the elements we take into account while choosing particular retention periods:

  • For processing based on your consent, we keep your data until you withdraw it, whichever comes first, or as long as needed to achieve the stated objective.
  • For processing based on the fulfillment of a contract with you, the retention period is typically the length of the contract.
  • For processing based on our legal obligation, the terms are outlined in the applicable law:
  • For processing based on our legitimate interests, the specific retention term is decided based on the balance between the risks to your rights and freedoms and our legitimate interests.

Compliance with legal obligations necessitates processing

  • Data retention is required to fulfill specific applicable retention requirements, such as those stipulated in accounting laws.

Processing is grounded in our legitimate interests

  • Engaging in judicial, enforcement, and similar proceedings with state courts, supranational bodies, enforcement agencies, and arbitral tribunals for the protection of Boomgos' and/or third party interests and the pursuit of unlawful activities, where proportionate disclosure of information to third parties is considered
  • Ensuring the information security of our Service
  • Enhancing our Service's information security measures
  • Preventing, detecting, and investigating security breaches as well as fraudulent and illicit activities
  • Sending promotional messages and other content without requiring consent
  • Assessing user actions to gauge the effectiveness of our marketing campaigns
  • Analyzing user behavior metadata utilizing analytics tools to optimize our Service for you personally and improve overall relevance
  • Personalizing available content based on previous interactions and recommendations
  • Developing and refining our Services by introducing safer authentication methods, providing site features like remembering shopping carts or preferred language settings
  • Making certain that deep links from our advertisements featured on third-party sources direct you to the specific product you're interested in
  • Examining your communications left on our services (e.g., your product reviews) both automatically and manually to ensure that posted feedback and products are suitable for other users

Processing based on your consent

  • Optimization of Boomgos's advertising functions, such as personalization of advertisement shown to you
  • Processing of your exact location data for jurisdictions where customer pick-up is available
  • Processing is based on your consent provided to us or a third party requested and granted in accordance with the applicable requirements.

Please note that in some cases, you may be subject to automated decision-making, including profiling. These decisions will not have, however, any legal effect or significantly affect you outside of the conclusion or performance of our contract with you.

Our Cookie Policy

We use cookies, which are small files that are downloaded to your device, and related technologies (such as pixels, ad tags, local storage, etc.) to identify you and/or your device(s) across various services and to enable the use of specific functionality, such as making your experience convenient and secure. We collectively refer to all of these technologies as "cookies" for simplicity's sake.
Cookies can be used to remember your preferences, recognize you when you visit a website or app, and provide you with a customized user experience based on your preferences. Cookies help us offer you our services more quickly. They serve the following functions for us:

Authentication

Cookies may be used to detect that you are currently connected into your Boomgos account.

Security and preventing fraud

Cookies help us stop fraudulent and other illegal activities on Boomgos. Additionally, the security of our services and your information depends on these technologies.

Features and services that enable

We are able to give you access to the services' functionality and remember your choices and settings thanks to some cookies. These cookies, for instance, are used to remember the language you selected or the items you added to your shopping basket.

Advertising

We use cookies to personalize advertising messages for you, select ads that are relevant to your preferences, and assess the effectiveness of the number of ads that are shown to you.

Analytics

These cookies enable us to assess the effectiveness of our website and/or app, of our marketing initiatives, and of our customization and improvement activities.

Third parties have placed some of the cookies. You can view their privacy policies by visiting their websites:

Please note that we do not generally respond to "do not track" signals (a specification proposed by the US FTC to control tracking of online activities).
By continuing to visit or use our website, app, and/or services, you are agreeing to the use of cookies and similar technologies for the purposes we describe herein. You can control cookies through your browser settings and other tools on your device. You can also opt out of our use of certain cookies and similar technologies that track your behavior in your personal settings.

Recipients of your data

Where necessary, we transmit personal data pertaining to you to the following recipients:

  • Members of the Boomgos group of companies and affiliated entities
  • Merchants with whom you entered into sales agreement
  • Payment service providers, including:

    Klarna will offer you Klarna’s payment methods. At checkout, we may pass your personal data in the form of contact information and order details to Klarna in order for Klarna to assess whether you qualify for their payment methods and tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

  • Companies provide shipping services in order to deliver purchases to you
  • Companies providing security and anti-fraud services to us, including:

    the Google reCAPTCHA tool (please see their Terms of Use and Privacy Policy for more info);
    Riskified (see their Terms and Privacy Policy)

  • Law enforcement agencies, courts, government agencies or public authorities;
    third-party service providers
  • Third parties involved in judicial and/or administrative proceedings

The controller employs organizational and technical security measures.

We have chosen and put in place the right organizational and technical safeguards to protect your data from accidental loss and unauthorized disclosure, in compliance with the relevant regulations.

We demand that any processors acting on our behalf protect any data they might receive in a way that complies with this policy. We don't permit them to utilize the data in any other way.

Our Data Protection Officer makes sure we follow this policy when conducting business.

Transfers of data internationally
We process your data, including sending it beyond the EU, in order to deliver our service. In the latter scenario, we implement all the required protections stipulated by the relevant legislation.

We depend on suitable measures under Article 46 of the GDPR when transferring data to a country outside the EU that the European Commission has not found to be adequate. The standard safeguard is that recipients of your data must abide by standard contractual agreements that have been adopted by the European Commission. You may read more about the common terms in contracts here.

Controlling your data and understanding your rights with Boomgos

Within the app's Settings section, you have the ability to select any preferred personal data management choices. We will handle your request and grant you the corresponding option promptly, ensuring it is completed within 30 days after submission. Investigating and facilitating your request may require some time. Once processed, you will receive confirmation at the email address you provided.

By submitting such a request, you assert that you are the individual associated with the given data and possess the full capacity and authority to make such a request. We maintain the right to verify this information based on the data shared with us, including sharing it with third parties or authorities if legally required.

Under GDPR, your rights regarding your data include:

1. The ability to access and receive your personal data in a structured, commonly used, and machine-readable format (right to data portability).

2. Request corrections for inaccurate information in your data. You can modify your data through your account settings.

3. Withdraw consent, resulting in the cessation of processing reliant on consent as the lawful foundation for personal data processing.

4. Oppose the processing of your personal data that is based on our legitimate interests. To process this request, please provide grounds for your specific situation causing an objection. Direct marketing-related processing will stop upon objection.

5. Request erasure of your data unless needed for expression and information freedom rights, compliance with legal obligations requiring processing by the Union or Member State, or public interest-related tasks; or for creating, exercising, or defending legal claims.

6. Request restricted processing if:

a. personal data accuracy is disputed by you;
b. processing is unlawful but erasure is opposed by you, instead requesting restricted usage;
c. Boomgos no longer needs the personal data for processing purposes but is still needed by you for creating, exercising or defending legal claims;
d. You have objected to your data usage, pending verification on whether processing should continue.

7. File a complaint with

You may manage your data by sending an email to privacy@boomgos.com in case you have any other requests not listed above or any questions in connection therewith.

Should you wish to communicate with us via mail:
Boomgos OÜ. Pärnu mnt 105, 11312 Tallinn Estonia

Manage your personal data

Download my data
Here you can send a request to get a copy of your data.

Configure data transfer
Here, you can opt out of having your data shared with Facebook, Adjust, and Google.

Delete account
Here, you can send a request to delete your account.

Other
Here, you can withdraw your consent to our use of all or a specific category of your data and also ask us a question.

Cookie settings
Here you can learn more about cookies, choose different consent options, or opt out of cookies altogether




Boomgos

info@boomgos.com

08002420363

Need a Help?

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  • info@boomgos.com